Customer Support Executive

Customer Support Executive
Location: Feltham Salary: £32,000 - £35,000

Are you ready to make a real impact in a fast-paced, customer-focused environment? We're looking for a proactive and driven Customer Support Executive who can ensure every order is delivered on time, in full, and to the highest standard.

In this exciting role, you’ll be a key player in creating a seamless customer journey from order placement to final delivery. Working closely with Sales, Operations, Stock Control, and Transport teams, you’ll ensure everything runs smoothly behind the scenes while delivering exceptional service on the front line.

If you're a natural problem solver, an excellent communicator, and thrive in a collaborative environment, this role offers a fantastic opportunity to grow and shine.

What You’ll Be Doing:

• Managing day-to-day order fulfilment with precision and care
• Proactively resolving issues to keep things running smoothly
• Acting as a key point of contact for customers, ensuring a frictionless experience
• Keeping clients informed and updated with clear, timely communication
• Supporting process improvements and operational efficiency
• Building strong relationships with customers and internal teams

What You’ll Need:

• A strong customer-first mindset
• Excellent communication and organisational skills
• Problem-solving ability and creative thinking
• High attention to detail and the ability to manage multiple priorities
• Good commercial awareness and team spirit
• Confident using Microsoft Office and Outlook

If you're passionate about delivering service excellence and want to be part of a supportive, high-performing team, apply now.